The complete user agreement governing all kasino accounts, services, deposits, withdrawals, bonuses, and gameplay. Please read carefully before using the platform.
These highlights do not replace the full Terms & Conditions below. All kasino users are required to read and accept the complete agreement.
All kasino accounts are strictly restricted to individuals aged 18 years and above. Age is verified at registration and confirmed through KYC documentation prior to any withdrawal being processed.
Each player may hold only one kasino account. Duplicate accounts are a breach of these Terms and will result in account suspension and forfeiture of any balances held across all associated accounts.
Deposits via bKash, Nagad, Rocket, and Upay are credited instantly. Withdrawals to verified mobile wallets are processed within five minutes. Bank transfers settle same-day for most Bangladeshi domestic banks.
All bonuses and promotional offers are subject to wagering requirements. Bonus funds must be wagered the specified number of times before any withdrawal is permitted. Misuse of bonuses constitutes a breach of these Terms.
kasino provides deposit limits, session alerts, and self-exclusion tools to all account holders. Use of these tools is encouraged. Players who believe gambling is affecting their wellbeing should contact kasino support immediately.
Any attempt to manipulate game outcomes, exploit software errors, engage in arbitrage across multiple accounts, or use prohibited betting strategies constitutes fraud and will result in immediate account termination.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and kasino ("kasino", "we", "us", "the Platform") governing your access to and use of the kasino website at kasino.cam, all associated sub-pages, applications, and services (collectively, the "Platform").
By registering a kasino account, making a deposit, placing a bet, playing any game, or otherwise accessing the Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must not create an account or use the kasino Platform.
These Terms apply to all kasino products including but not limited to: online casino games, live dealer tables, the cricket and sports sportsbook, the Color Game, Jackpot Fishing, and all promotional and bonus offers made available through the Platform.
Important: kasino reserves the right to update these Terms at any time. Continued use of the Platform after any amendment constitutes acceptance of the revised Terms. Players are responsible for reviewing the Terms periodically.
Use of the kasino Platform is subject to the following eligibility requirements, all of which must be satisfied before a kasino account may be created or used:
kasino reserves the right to request documentary proof of age at any stage. Where age cannot be verified to kasino's satisfaction, the account will be suspended and all deposits returned minus any losses incurred during the period the account was active.
Age Verification: Valid government-issued identification (National ID card, passport, or driving licence) is required before any withdrawal is approved. Players are encouraged to complete KYC verification promptly after registration to avoid withdrawal delays.
To access the full range of kasino services, you must register a personal kasino account. During registration you will be required to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and preferred payment method details.
You are solely responsible for:
kasino accounts are strictly non-transferable. You may not sell, assign, transfer, or pledge your account or any of the funds, assets, or entitlements within it to any other person.
kasino reserves the right to decline any registration application at its sole discretion, without being required to provide a reason for doing so.
As part of kasino's commitment to player safety and fraud prevention, all account holders are required to complete a Know Your Customer (KYC) identity verification process before any withdrawal request is processed. kasino may also request KYC documents at any other stage at its discretion.
Acceptable KYC documents include:
Failure to provide satisfactory KYC documentation within the timeframe requested by kasino may result in the suspension of withdrawal access until verification is complete. In cases of suspected fraud or identity misrepresentation, the account will be closed and the matter referred to the appropriate authorities.
Data Security: All KYC documents submitted to kasino are encrypted using 256-bit SSL technology and stored in accordance with kasino's Privacy Policy. Documents are used solely for identity verification and fraud prevention purposes and are never shared with third parties outside of legally required disclosure obligations.
kasino accepts deposits via the following payment methods for players in Bangladesh: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank transfer, and BRAC Bank transfer. The minimum deposit amount is ৳500 for mobile wallet methods and ৳1,000 for bank transfers. Maximum deposit limits vary by payment method and account verification status.
Deposits made via bKash, Nagad, Rocket, and Upay are credited to your kasino account balance instantly upon confirmation from the payment provider. Bank transfer deposits are credited on the same business day for most Bangladeshi domestic banks, subject to standard interbank processing times.
kasino implements automated deposit monitoring as part of its responsible gaming and anti-money laundering obligations. Unusual deposit patterns may trigger a temporary account review during which deposits and withdrawals may be suspended pending clarification.
Withdrawal requests may only be made to a payment account registered in your own name that matches the verified identity on your kasino account. The minimum withdrawal amount is ৳500 for mobile wallet methods (bKash, Nagad, Rocket, Upay) and ৳2,000 for bank transfers.
Processing times for approved withdrawal requests are as follows:
All withdrawals are subject to KYC verification being complete and satisfactory. If your account has an active bonus with an outstanding wagering requirement, the relevant bonus funds may be non-withdrawable until the requirement is met. Real-money funds in your account are always withdrawable independent of any bonus balance.
kasino reserves the right to request additional verification documentation before approving any withdrawal, particularly for large withdrawal amounts or accounts that have not previously completed a withdrawal. This is a standard fraud prevention measure and does not imply any wrongdoing on the part of the player.
Withdrawal to Original Deposit Method: kasino may require that a withdrawal be returned to the same payment method used for the most recent deposit. This is a standard anti-money laundering control. If your original deposit method is no longer accessible, contact kasino support to agree an alternative verified withdrawal route.
kasino offers a range of bonuses and promotional offers to eligible account holders. These may include welcome bonuses, reload bonuses, free spins, cashback offers, BPL and T20 World Cup betting boosts, and seasonal promotional campaigns aligned with Eid, Pohela Boishakh, and other culturally significant events in Bangladesh.
The following general conditions apply to all kasino bonuses unless stated otherwise in the specific promotion's terms:
kasino reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time. If a promotion is withdrawn after a player has already opted in, the player's existing bonus balance will be honoured under the terms applicable at the time of opt-in.
kasino offers casino games sourced from certified third-party game studios including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Spribe, and Ezugi. All games use independently certified Random Number Generator (RNG) technology. kasino does not control game outcomes and cannot influence the results of any spin, hand, or round.
Published Return-to-Player (RTP) rates reflect the mathematical model of each game as certified by the studio. RTP percentages represent long-run statistical averages across millions of rounds and do not guarantee any individual session outcome.
kasino is committed to maintaining a fair and safe gaming environment for all players. The following activities are expressly prohibited and constitute a material breach of these Terms:
Where kasino identifies or has reasonable grounds to suspect a breach of fair play obligations, it may suspend or terminate the relevant account(s), void all bets and transactions associated with the prohibited activity, withhold or forfeit any balance held in the account, and take appropriate legal action where the conduct constitutes a criminal offence.
kasino is committed to providing a safe entertainment environment for all players. We recognise that for a small number of people, gambling can become problematic, and we take our responsibility to support those players seriously.
All kasino account holders have access to the following responsible gaming tools at no charge, accessible directly from account settings:
If you believe that gambling is negatively affecting your finances, mental health, or personal relationships, please contact kasino support immediately via live chat or by emailing [email protected]. For external support, independent problem gambling organisations provide free and confidential guidance. See the kasino Responsible Gaming page for full details.
kasino strictly enforces the 18+ age requirement. For adults aged 18 and above only. Gambling is not a reliable method of generating income and should be approached solely as a form of entertainment.
kasino collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By accepting these Terms, you also accept the kasino Privacy Policy.
In summary, kasino collects personal data for the purposes of account management, identity verification, fraud prevention, responsible gaming monitoring, customer support, and marketing communications where consent has been provided. kasino does not sell personal data to third parties. Data is retained for the period required by applicable law and deleted securely once that retention period has passed.
Players have the right to request a copy of their personal data, to request corrections to inaccurate data, and to request deletion of data subject to applicable legal retention requirements. Such requests should be directed to [email protected].
All content on the kasino Platform — including but not limited to the kasino brand name, logo, website design, graphics, text, software, game interfaces, and promotional materials — is the intellectual property of kasino or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the kasino Platform solely for personal entertainment purposes in accordance with these Terms. This licence does not include any right to reproduce, distribute, modify, publicly display, or create derivative works from any kasino content without the prior written consent of kasino.
Game content displayed on the kasino Platform remains the intellectual property of the respective game studios (Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Spribe, Ezugi, and others) and is governed by their respective licensing arrangements with kasino.
To the fullest extent permitted by applicable law, kasino's total aggregate liability to any player in connection with use of the Platform — whether arising in contract, tort, negligence, or otherwise — shall not exceed the total amount deposited by that player in the 12 months immediately preceding the event giving rise to the claim.
kasino shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, loss of data, loss of goodwill, loss of opportunity, or any financial loss arising from:
Nothing in these Terms shall operate to exclude or limit liability for death, personal injury, or fraudulent misrepresentation caused by kasino's own negligence or wilful misconduct.
kasino reserves the right to suspend, restrict, or permanently close any player account at its discretion, including in the following circumstances:
In the event of account closure for reasons other than fraud or Terms breach, any verified real-money balance remaining in the account will be returned to the player via their most recently used verified payment method within 10 business days. Bonus balances and associated winnings are forfeited upon account closure regardless of the reason for closure.
Players wishing to voluntarily close their kasino account may do so at any time by contacting kasino support via live chat or email. Voluntary account closure requests are processed within 24 hours.
kasino reserves the right to amend, update, or replace these Terms at any time. When material changes are made, kasino will notify active account holders via the email address registered to their account and/or via an in-platform notification displayed upon next login.
The date of the most recent revision is displayed at the top of this document. It is your responsibility as a player to review the Terms periodically. Continued use of the kasino Platform following the effective date of any revision constitutes your acceptance of the updated Terms.
If you do not accept a revised version of the Terms, you must cease using the Platform and contact kasino support to close your account and arrange the return of any verified real-money balance.
If you have a query about these Terms, your kasino account, a transaction, or a game outcome, please contact kasino's customer support team in the first instance. Support is available 24 hours a day, 7 days a week via live chat on the kasino Platform or by email.
Contact email: [email protected]
kasino aims to acknowledge all formal complaints within 24 hours and to provide a substantive response within 5 business days. If you are not satisfied with kasino's resolution of your complaint, you may escalate the matter by writing to the kasino compliance team at the same email address, marked clearly as a formal escalation.
These Terms shall be governed by and construed in accordance with applicable laws. Any dispute arising from or in connection with these Terms that cannot be resolved through kasino's internal complaints process shall be subject to the jurisdiction agreed between the parties at the time the dispute is escalated.
Disputes related to specific game rounds should include your kasino username, the game name, the approximate date and time of the disputed round (in BST, UTC+6), and the round or transaction ID where available. This information allows kasino's team to retrieve the relevant game logs and provide an accurate resolution.
Browse our FAQ for quick answers, explore our cricket sportsbook, or log in to your kasino account. 18+ only. Please play responsibly.